Maximisation of sales and profits by means of fully satisfying consumer needs
What questions are answered?
- Why do consumers buy? (needs/ motivations / situations)
- How and when are decisions made to buy products?
- How do consumers behave at the product display site?
- Are particular products and their variants easy to find?
- How do sales personnel look at this issue?
- How should a private label (store brand) line of products look, what determines purchase decisions within such a brand
How?
- Specific methods for particular research issues (observations, assisted shopping, in-store route tracking, registering purchases, interviews with store personnel…)
What do you get?
- Practical recommendations for specific situations and problems