The first month of the summer holidays saw a slight improvement in moods – with the Consumer Confidence Index rising by 2 points to 96.7. Over the last few months, the WOK has been systematically gaining ground. However, there are still slightly more pessimists than optimists in Poland in regard to the economy and material issues. At the index’s current value, pessimists have only a 3 percentage-point advantage.
The latest research by Ipsos shows that – contrary to widespread opinion – the Internet does not lead to reduced usage of other media, i.e. the printed press and the radio. Quite the opposite in fact, as those who surf the Internet more often also tend to use the daily newspapers, magazines and radio more frequently.
The first half of May brought a continuation in the improvement of consumer moods built above all on the growing level of confidence in Poland’s economy. The Consumer Confidence Index measured by Ipsos rose by 2.6 points on April’s level to the current value of 96.7 points – the highest it has been since October 2008.
According to the latest Ipsos survey into customers’ preferences regarding channels of communication with service providers (customer service desks), the traditional options of seeing somebody in person, sending a letter by post and contact by telephone are still those chosen most often. Signs of change can be seen in what is known as ‘generation Y’, making much greater use of modern forms of contact such as e-mail, inquiries submitted on-line via providers’ web sites, or live chat on-line conversation.
Following the recent growth in optimism, consumer moods deteriorated slightly in March. The Consumer Confidence Index (CCI) currently stands at 90.8 points, a drop of 2 points on February’s level. However, this result is still a massive 24 points above that of the previous March (then only 67.2 points), which was the lowest CCI result since May 1992.
Ipsos has signed an agreement to acquire 100% of OTX Corporation (OTX - Online Testing Exchange), a fast growing online consumer research firm.
OTX specializes in innovative, cutting edge research utilizing technology to provide strategic insights for the entertainment, advertising (traditional and digital), and consumer goods industry.
Consumers began the New Year 2010 in much better moods. The CCI – Consumer Confidence Index – measured by Ipsos in January rose by 5 points (to 89.4) on December’s level. Consumers are now more optimistic about both the country’s economic situation and their own finances. This is seen in better ratings for the economic climate and consumers’ willingness to buy.
The improvement in moods that began a few months ago settled at a level of 80-odd points. Looking at how the CCI has fared over this period, one can spot a slight growth trend interwoven with spots of less favourable ratings. This November, the Consumer Confidence Index rose by 4 points to reach a level of 87.
The Consumer Confidence Index has worsened for the second month in a row. Over the past month the CCI has fallen by 2 points to 83. Poles are mainly pessimistic in their assessment of the current situation and prospects for its development. Poles still rate their own household situation much better than the situation of the entire economy in general.
Ipsos Marketing the part of Ipsos specialising in research covering innovations, brands and products, is launching NOVACTION NextGen, an innovative research tool enabling estimation of sales potential for a new product at any stage of its development. This is something completely new on today’s research market.